Shipping

Thanks for supporting Dirtbag Collective. Our merch shop is a small operation, and every order helps support our mission.

Order processing

Please allow 5–10 business days for in-stock merchandise to leave our shop. Business days are Monday through Friday, excluding holidays. Carrier delivery time is additional. Any different timing for a preorder or special item will be shown before you place your order.

If we cannot ship within the stated timeframe, we will contact you with an updated estimate and the option to agree to the delay or cancel for a full refund. We will not hold an order indefinitely without your consent.

Shipping rates and delivery

Available destinations, shipping methods and charges appear at checkout. Delivery dates are estimates unless expressly guaranteed. Tracking information will be provided when available. Please check your delivery address carefully before ordering.

Changes and cancellations

To request an address change or cancellation, email info@dirtbagcollective.com promptly with your order number. We will help where possible, but cannot guarantee changes once an order has entered fulfillment or shipped.

Missing, damaged or incorrect orders

If your order is delayed, arrives damaged or contains the wrong item, contact info@dirtbagcollective.com with your order number and details. Photos of damaged packaging or merchandise help us resolve the issue. We will work with you and the carrier to arrange an appropriate resolution.

This policy applies to physical merchandise purchased through our online shop. Donations and event purchases are subject to their own stated terms. Nothing in this policy limits rights provided by applicable law.

Effective November 1, 2026.